Graphic Art Lead

Job Purpose

The Subsurface Lead supports production operations by coordinating workflow, prioritizing work, and ensuring every order is produced accurately, efficiently, and shipped on time. This role provides daily leadership, coaching, and feedback to a team of 2–5 production staff while helping drive continuous improvement, quality, and operational excellence.

**This role requires working on-site in our office

Key Responsibilities

• Coordinate and balance work-order flow to meet daily production goals and on-time delivery.

• Lead, coach, and mentor subsurface production staff, providing feedback and skill development.

• Support training and onboarding of new production team members.

• Monitor quality standards and ensure accurate, efficient production.

• Identify workflow challenges and help implement solutions using LEAN principles.

• Collaborate with other departments to prioritize work and resolve order issues.

• Communicate supply needs and support production metrics and reporting.
  Step in as needed to support daily production and assist in the absence of the Production Manager.
  
  Qualifications

• Minimum of 2 years in a Crystal D production role at a Level 5 competency in at least three sections or 2 years in a lead or supervisory role in a production/manufacturing environment.

• Strong leadership, coaching, and communication skills.

• High attention to detail with a focus on quality and efficiency.

• Working knowledge of Microsoft Word and Excel.

• Ability to read, write, and perform basic math at a high school level.

• Experience with LEAN, EOS, or 4DX is a plus.
  
  **Experience using 3D Studio Max and/or other 3D modeling software is desirable.

  What Makes You Successful

• Integrity, grit, and accountability.

• Driven, empathetic, and team-oriented.

• Committed to continuous improvement and living Crystal D’s values.

  Work Environment & Schedule

• Indoor, climate-controlled production environment.

• Work hours may vary based on business and customer needs.

• Occasional travel may be required.

  Our Core Values

  Integrity • Quality • Respect • Commitment • Passion
   

• Benefits*

• Weekly Pay
• Paid Holidays
• Paid time off
• 401(k) match
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• MANY Company events